Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in the Triangle Area that provides these benefits to your business.

Here are the reasons you can depend on American Frontier to keep you and your business up and running:

  • Experience - American Frontier has been serving the IT needs of Triangle businesses for 25 years.  We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime or make rookie mistakes!
  • Partnership - We are an extension of your team.  Our mission is to improve business outcomes, not sell boxes of tech.  We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
  • Easy to reach - Our phones are answered live, by real people!  If you prefer, use our support application's screen recording ability to show us exactly what you're experiencing with a few easy mouse clicks.
  • Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
  • Quick response – A fast turnaround time keeps your employees productive and your business moving.   When something does go wrong, a live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can resolve most issues remotely without the wait for a technician to travel to your location.
  • No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
  • Budget friendly - Technology is expensive.  Our solutions are tailored to your business needs, cybersecurity risk, and budget.  The result is a fixed monthly cost that's easily budgeted.
  • One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.  We focus on your IT so you can focus on your business.
  • Local Service - We don't outsource our support to other companies or countries. In the rare event that we need to send someone on-site, we're just a short drive away. There are no travel costs or trip charges for Triangle area businesses.
  • 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.