IT Support in Apex

Technology should empower your business, not slow it down. At American Frontier, we provide IT support in Apex tailored to the needs of local businesses. With over 30 years of experience and a nearby office, we deliver proactive solutions, fast response times, and personalized service to help your business thrive.

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Common IT Challenges for Apex Businesses

Businesses in Apex face unique IT challenges that can disrupt operations and hinder growth. Here’s how we address these common pain points:

  • Unplanned Downtime - System outages and slow performance can halt productivity and frustrate employees. Our proactive monitoring and maintenance minimize downtime, keeping your systems operational.
  • High IT Expenses - Managing IT internally can quickly become expensive, especially for small businesses. We provide affordable, flat-rate pricing with no hidden costs, helping you control your budget.
  • Data Security Risks - Cyberattacks and data breaches are increasingly common threats for businesses of all sizes. We implement robust cybersecurity solutions to protect your systems and sensitive data.
  • Scalability Challenges - Growing businesses often struggle to scale their IT infrastructure efficiently. We offer flexible, scalable solutions that adapt to your business as it grows.
  • Limited IT Expertise - Many businesses lack the in-house expertise to manage complex IT systems. Our team provides expert support, acting as your trusted IT partner without the overhead of hiring full-time staff.
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Why Apex Businesses Choose American Frontier for IT Support

Local, Responsive Service

With our office right here in Apex, we’re always nearby to provide fast, reliable support. You’ll never have to wait for long response times or deal with outsourced teams.

Decades of IT Expertise

With over 50 years of combined experience, we’ve helped businesses across industries like architecture, engineering, manufacturing, and construction achieve their IT goals.

Proactive IT Management

Our 24/7 monitoring identifies and resolves potential issues before they become major problems, ensuring uninterrupted business operations.

Customized IT Solutions

Every business is unique. We tailor our IT services to meet your specific needs, whether you need help desk support, cloud services, or cybersecurity.

Transparent, Predictable Pricing

Our flat-rate pricing eliminates surprise costs, making it easier to manage your IT budget and focus on growth.

100% Satisfaction Guarantee

We stand by the quality of our work. If you’re not completely satisfied, we’ll make it right—or refund your investment.

30+

Years in Business

1000+

Endpoints Managed

Our IT Services at American Frontier 

At American Frontier, we offer a comprehensive suite of IT services designed to support businesses of all sizes. Whether you need to modernize your infrastructure, protect critical data, or streamline operations, we have solutions tailored to your needs.

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Cloud Services 

Leverage the power of the cloud to improve scalability, collaboration, and efficiency. From cloud migration to secure cloud storage and backups, we ensure your business operates seamlessly in a modern digital environment.

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Co-Managed IT Services 

Work smarter with our co-managed IT services. Partnering with your in-house IT team, we provide additional expertise and resources to strengthen your IT infrastructure and address gaps.

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Cybersecurity Services 

Protect your business from cyber threats with robust security measures. Our services include threat detection, firewalls, endpoint protection, and real-time monitoring to safeguard your data and systems.

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Data Backup & Recovery 

Never lose critical business data again. We implement secure, automated backup solutions to ensure your information is always recoverable, minimizing downtime in case of data loss.

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Disaster Recovery Planning 

Prepare for the unexpected with a solid disaster recovery plan. We design and implement strategies to ensure your business remains operational after disruptions caused by hardware failures, cyberattacks, or natural disasters.

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IT Compliance Services

Stay compliant with industry standards and regulations. We help your business navigate the complexities of IT compliance, ensuring your systems meet all necessary requirements to avoid costly penalties.

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IT Help Desk Services 

Get fast and reliable IT support when you need it most. Our local help desk team is available 24/7 to resolve technical issues quickly, keeping your business running smoothly.

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Managed IT Services 

Streamline your operations with proactive IT management. We handle everything from monitoring and maintenance to strategic IT planning, allowing you to focus on growing your business.

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Microsoft 365 Services 

Optimize your workflows with Microsoft 365. We help you integrate, configure, and manage the platform to enable secure collaboration, email hosting, and access to productivity tools from anywhere.

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Outsourced IT Support 

Expand your capabilities without the overhead. Our outsourced IT support provides access to skilled professionals who can handle your IT needs, whether on an ongoing basis or for specific projects.

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VoIP Phone Systems 

Enhance communication with modern, cloud-based VoIP phone systems. Our solutions are reliable, scalable, and designed to support remote and hybrid teams with seamless connectivity.

Frequently Asked Questions About IT Support in Apex

Why is IT support important for my business in Apex?
IT support ensures your technology operates efficiently, reducing downtime and enhancing productivity. With reliable support, your team can focus on core business activities rather than troubleshooting technical issues.
How does American Frontier proactively manage IT systems?
We use advanced monitoring tools to oversee your systems 24/7, identifying and resolving potential issues before they disrupt operations. This proactive approach helps prevent downtime and ensures system reliability.
What cybersecurity services do you offer?
We offer comprehensive cybersecurity services, including firewalls, endpoint protection, real-time threat monitoring, and data encryption. Additionally, we provide employee training to help your team recognize and avoid cyber threats.
Do you offer on-site IT support in Apex?
Yes. Our local office allows us to provide fast, in-person support to Apex businesses. We’re available for hardware installations, troubleshooting, and other on-site needs.
Can your IT solutions scale with my growing business?
Absolutely. Our services are designed to grow alongside your business, whether you’re adding new employees, expanding operations, or adopting new technologies. We provide scalable solutions that meet your evolving needs.
How does flat-rate pricing benefit my business?
Flat-rate pricing provides predictable IT costs, eliminating surprise expenses and making it easier to budget. This approach ensures you receive high-quality support without worrying about hourly rates or hidden fees.
What industries do you serve in Apex?
We serve a variety of industries, including architecture, engineering, manufacturing, and construction. Our tailored solutions address the unique IT needs of businesses in these sectors and beyond.
What if I’m not satisfied with your IT services?
We back our services with a 100% satisfaction guarantee. If you’re not completely satisfied, we’ll work to resolve the issue—or refund your investment.

What Our Clients Are Saying About Our Services:

★★★★★

Excellent Response Time And Invaluable Security Training

James and his group at American Frontier provide IT services for our company and have for the last 5 years. Their response time is excellent when we do have issues.
Their training sessions with our employees regarding security measures is invaluable and they constantly keep us up to date. I...

James and his group at American Frontier provide IT services for our company and have for the last 5 years. Their response time is excellent when we do have issues.
Their training sessions with our employees regarding security measures is invaluable and they constantly keep us up to date. I would highly recommend American Frontier


a man wearing a suit and tie

Romeo Guest

President & CEO
Jim Robbins

Always In the Right Place at the Right Time

You can't put a price on American Frontier's experience in the industry. If it's broke, they can fix it. American Frontier is always there when we need them the most. When something goes wrong or we need help fast, they are always in the right place at the right time, sometimes before I even...

You can't put a price on American Frontier's experience in the industry. If it's broke, they can fix it. American Frontier is always there when we need them the most. When something goes wrong or we need help fast, they are always in the right place at the right time, sometimes before I even have a chance to respond to the problem (and I work here.) In the last 2 years, I haven't heard one "no" or "that's not in the contract." In my last job, customers were sold packages of support. I had to deal with "That's not covered unless you want to upgrade the package." American Frontier is there to help you, not nickel and dime you. When it comes to making business decisions, I can trust James's advice, because he's been there. James will give it to you straight, even if it's not what you want to hear. They are honest and trustworthy partners I can call whenever I need help.


Dema Kovalenko taking a selfie

Alex Colvin

IT Manager
Piedmont Service Group

Over and Beyond…

American Frontier goes over and beyond with their customer service compared to other IT Vendors I've used in the past. They have a quick response time and work with us until the project is completed to our satisfaction.

Mike Petilli

Affinity Insurance Group

Proven Themselves…

American Frontier has proven themselves to be a very good partner and demonstrates a great drive to be there for their customers.

Steevie Mize

AirClean Systems

There is no firm I would give a higher recommendation to…

Our downtime has been mostly non-existent since we have been a client of American Frontier. Responsiveness is outstanding. In the event (rare) that we have had any type of issue it is resolved quickly and most of the time remotely. Our previous IT Firm was slow with a response and often took...

Our downtime has been mostly non-existent since we have been a client of American Frontier. Responsiveness is outstanding. In the event (rare) that we have had any type of issue it is resolved quickly and most of the time remotely. Our previous IT Firm was slow with a response and often took multiple attempts to correct the issue. James and Don have taken the time to understand our needs and have actually delivered results over and above our expectations. Also, when we needed new IT equipment, they made recommendations on what we should go with. Then they sourced it for us, configured, and deployed the new machines with minimal interruption to our business. If you are in need of a full-service IT Provider, there is no firm I would give a higher recommendation to than American Frontier. They will over deliver on their promise to meet your needs.


Bobby Salmon

Insure

Highly recommend that you give them a try…

American Frontier (AF) has been taking care of all IT matters for Research Triangle Dental for over 20 years. AF has demonstrated a very high level of expertise in selecting and installing appropriate hardware and software to support the growth of the business. AF has provided peace of mind...

American Frontier (AF) has been taking care of all IT matters for Research Triangle Dental for over 20 years. AF has demonstrated a very high level of expertise in selecting and installing appropriate hardware and software to support the growth of the business. AF has provided peace of mind through reliable professional oversight and maintenance of all systems. With the business being open 7 days a week we have always been able to count on AF to take care of any emergency needs in a very timely fashion. I have a habit of being very picky about service providers, and when I find a good one I stick with it. I am sticking with AF and highly recommend that you give them a try if your IT firm is not living up to your expectations.


Patrick Cassidy

Research Triangle Dental

They Take the Worry Out of IT!

The American Frontier team gives me peace of mind. IT is very stressful for a sole proprietor business like mine and to find a company like American Frontier who offers stellar customer service is great. They take all the worry out of IT. If you are on the fence about hiring an IT company...

The American Frontier team gives me peace of mind. IT is very stressful for a sole proprietor business like mine and to find a company like American Frontier who offers stellar customer service is great. They take all the worry out of IT. If you are on the fence about hiring an IT company choose American Frontier as your specialists, and you will eliminate that worry from your everyday work life.


Tom Eldridge

KW Commercial Realty

Personalized and Attentive Service, Always

American Frontier stands out from other companies because of their personal attention to me. I can always reach out and get a real, local, person to help me quickly. The quality of customer service they provide is a great benefit to me. Every time I have a question or need, they are very...

American Frontier stands out from other companies because of their personal attention to me. I can always reach out and get a real, local, person to help me quickly. The quality of customer service they provide is a great benefit to me. Every time I have a question or need, they are very responsive and helpful. You will not regret doing business with them, they are a great team and always have your back.


Gay Purvis

Juice Plus

Honest Facts with Actionable Steps

I'm starting a new practice. American Frontier offers a wonderful free consultation. James sat down with me in person (before COVID19) and listened to all my business details and needs. He provided advice on how to appropriately plan for IT security on the scale that was best for me. He offered...

I'm starting a new practice. American Frontier offers a wonderful free consultation. James sat down with me in person (before COVID19) and listened to all my business details and needs. He provided advice on how to appropriately plan for IT security on the scale that was best for me. He offered suggestions for hardware, software, and how his company can offer support and protection. Just honest facts in a relaxed and assured setting with actionable next steps. I am appreciative to the staff for the warm welcome and attentiveness. I look forward to using American Frontier in the future and know that they will truly take care of my electronic security.


Dr. Rebecca Sutphin, DC, MA

Sutphin Chiropractic Acupuncture PLLC

Always In the Right Place at the Right Time

You can't put a price on American Frontier's experience in the industry. If it's broke, they can fix it. American Frontier is always there when we need them the most. When something goes wrong or we need help fast, they are always in the right place at the right time, sometimes before I even...

You can't put a price on American Frontier's experience in the industry. If it's broke, they can fix it. American Frontier is always there when we need them the most. When something goes wrong or we need help fast, they are always in the right place at the right time, sometimes before I even have a chance to respond to the problem (and I work here.) In the last 2 years, I haven't heard one "no" or "that's not in the contract." In my last job, customers were sold packages of support. I had to deal with "That's not covered unless you want to upgrade the package". American Frontier is there to help you, not nickel and dime you. When it comes to making business decisions, I can trust James's advice, because he's been there. James will give it to you straight, even if it's not what you want to hear. They are honest and trustworthy partners I can call whenever I need help.


Alex Colvin

Piedmont Service Group

Great Company! Great Staff!

Great Company! Great Staff! Have been dealing with James and his staff for a number of years now and they are wonderful. Look no farther. One of the best in the business.

Steven Averett

MiniCity AutoBody

Responsive, Always There, And Very Knowledgeable 

American Frontier is very responsive when I have any issues with my computer. They are always there for me, and my business and they are very knowledgeable. They also back up my computer which is so important for a business.

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Eileen Murphy

Owner
Land And Sea Travel

Deep And Thorough Knowledge Of Systems And Software Architecture 

Mr. Evans and American Frontier has a deep and thorough knowledge not only of networks and security, but also of the software architectures which sit upon the networks. I recommend Mr. Evans for the serious software engineering companies.

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Brian Ceccarelli

Principal Engineer
PE Talus Software 

Maintains All My Security Needs 

James and American Frontier is extremely helpful setting up and maintaining all of my IT security needs for my new mortgage company.

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Robert Bajakian

Owner
Trusted Mortgage Advisors 

Rely On American Frontier 100% To Keep Us Secure, Great IT Support

American Frontier is a great company that gives us great IT support. We rely on American Frontier 100% to keep our servers operating and secure. I highly recommend their services.

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Keith Summey

President
Piedmont Service Group

Solve Our Issues, Don’t Pad Fees And Professional Support

American Frontier is competent and professional. I really appreciate that James and the crew at American Frontier look for ways to solve our issues, rather than pad fees. Highly recommended.

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Al Issa

CTO
Vital Source

Trustworthy And Extremely Intelligent Partners Who Will Get IT Done 

American Frontier is a trustworthy company who is proactive, engaged and assists with a variety of things. James and his team of well-trained professionals build and support all sorts of servers, use scripts to ease repetitive tasks and to just make things easier to accomplish and from a...

American Frontier is a trustworthy company who is proactive, engaged and assists with a variety of things. James and his team of well-trained professionals build and support all sorts of servers, use scripts to ease repetitive tasks and to just make things easier to accomplish and from a security standpoint they are far superior to other MSP's. As a Manager of IT, I respect and trust the advice of American Frontier and know the job will not only get done, but get done correctly. They are responsive, honest, share information freely and extremely intelligent. I recommend American Frontier for all your needs. You will not be disappointed!


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Thomas VerPlank

IT Manager
Piedmont Service Group 

Go-To For Invaluable, Extensive And Practical IT Support 

American Frontier is my go-to for extensive, practical, and sound IT Support. Their services are invaluable to our organization.

Sean McKeever

Direct Of IT Services And Support
Vital Source 

Simplify Your IT with Reliable Support in Apex

At American Frontier, we’re committed to helping Apex businesses thrive with dependable IT solutions, proactive management, and responsive local support. Let us handle your IT needs so you can focus on growing your business.

Contact us today for a free consultation and discover how we can optimize your IT systems in Apex!